Shipping policy
SHIPPING POLICY
At Cervicalux, we are committed to delivering your order in a timely and reliable manner. Please review our shipping policy below for full details on processing and delivery times.
1. Order Processing Time
All orders are processed within 24 to 48 hours (business days).
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Orders are not processed or shipped on weekends or public holidays.
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During peak periods, processing times may be slightly extended.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
2. Shipping Time
Estimated delivery time is 5 to 8 business days after your order has been shipped.
Please note:
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Delivery times are estimates and may vary depending on your location.
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Unexpected delays may occur due to external factors such as customs, carrier issues, or high demand periods.
3. Shipping Locations
We currently ship to multiple countries. Shipping availability may vary depending on your region.
If we are unable to deliver to your location, you will be notified during checkout or shortly after placing your order.
4. Tracking Information
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status in real time.
5. Delays and Issues
While we strive to meet our estimated delivery times, Cervicalux is not responsible for delays caused by:
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Incorrect shipping information provided by the customer
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Customs processing delays
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Carrier disruptions or unforeseen circumstances
If your order is significantly delayed, please contact us at:
6. Lost or Stolen Packages
Cervicalux is not responsible for lost or stolen packages confirmed as delivered by the carrier. If you believe your package has been lost, please contact the shipping carrier directly.
7. Contact
If you have any questions regarding shipping, feel free to contact us:
Email: info@cervicaluxe.com
Last updated: April 26, 2026